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File Viewing and Downloading Help



Adobe Acrobat PDF files PDF file icon

PDF is an acronym for "Portable Document Format." PDF is a file format created by Adobe that lets you view and print a file exactly as the author designed it, without needing to have the same application or fonts used to create the file. PDF has become an Internet standard for electronic distribution that faithfully preserves the look and feel of the original document complete with fonts, colors, images, and layout.

Adobe distributes the Acrobat Reader free of charge.

Adobe Acrobat logo

Tips for downloading & viewing PDF files
Make sure you have the Acrobat Reader version 4.0 or above. Older versions of the Acrobat Reader may not work properly on these PDFs.

If you have trouble viewing the PDF file online in your browser window, right click with your mouse on the PDF link and a menu will appear with an option to save the PDF file to your hard disk. After saving the file, open it with the Acrobat Reader directly.

More help with downloading and saving files to your computer


Zip Archive Zip archive icon

A .zip file contains compressed data and usually includes many files in a variety of formats. Before using the downloaded zip file you'll need to decompress (extract) it. The best known utility to extract a zip file is Winzip.

Internet Explorer and Netscape Navigator will prompt you to save unless you have the Winzip browser support add-on installed. If it appears as though nothing happens or you are not prompted to save when you click on the link, you'll need to right click on the link and select "save link as" or "save target as" from the menu that appears.

After the download is complete, open the zip file and extract it. If nothing happens, or if you are presented with an "open with" menu, check to make sure Winzip is installed correctly. After the files are extracted you can open them in the appropriate application(s).

More help with downloading and saving files to your computer



Microsoft Word (DOC) File Word Doc Icon

If you have Microsoft Word 97 or 2000 already installed on your computer, you can view a Word document.

If you do not have Word installed, you can download the free Word document viewer from Microsoft.

Internet explorer users who have Office installed can view Word documents in their browser window by clicking on the link. Or, to download (save) it, right click the link and select "save target as."

Netscape users click the link and save it to your hard disk. (or right-click and select "save link as". Open the .doc file with your word processor.

More help with downloading and saving files to your computer


Microsoft Excel (XLS) Files Microsoft Excel file icon

If you have Microsoft Excel 97 or 2000 already installed on your computer, you can view an Excel document.

If you do not have Excel, you can download the free Microsoft Excel Viewer from Microsoft.

Internet explorer users who have Office installed can view Excel documents in their browser window by clicking on the link. Or, to download (save) it, right click the link and select "save target as."

Netscape users click the link and save it to your hard disk. (or right-click and select "save link as". Open the .xls file with your word processor.

More help with downloading and saving files to your computer


Help with Downloading and Saving Files to your Computer:

  1. Click on a link to download a document. You'll see a "Save Target As" or "Save as" prompt. If you are not presented with a "Save As" prompt, you will need to "right click" on the link and choose "Save As" from the menu.

  2. Save the file to a directory or folder.

  3. Note the file name of the document. You'll need it later when you retrieve it into your word processing/spreadsheet program. You can also rename the file if you would like at this time.

  4. Your document will now be saved (downloaded) to your computer. It may take from a few seconds to about 10 minutes to download each document to your computer, depending on the size of the document and the speed of your modem and Internet connection.

  5. When your document has finished downloading, exit your browser, open the appropriate program, and retrieve the document from the directory or folder where it was saved.

    NOTE: if the files you downloaded are in Zip format, you'll need to extract the files before you can open them.